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| What if you could... > Sales/Order Processing |
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- Could you benefit from a 24x7 self-service, store/office locator application?
- Would you like to take real-time payments using touchtones?
- Would it benefit your sales or order processing group if you could automate the updating of customer credit cards
before they expired?
- What if customers could leave product orders over the phone, and the system placed those orders directly into an order processing database, along with a customer “voice note” attached as an audio file?
- Can your system automatically generate outbound calls to customers whose subscription is expiring and help them renew? What if you could automate the call out, play a recorded message and still allow them to opt-in to talk to a customer service rep at any point in the process?
- What if inbound faxes, such as orders, could be converted to emails and routed to the right skills-group with the proper knowledge for processing that form? What if those people didn’t have to get up and check the fax machine all the time?
- Would your business benefit from a fax on demand solution?
- Would your sales force benefit from a find-me follow-me
phone service?
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