| Features |
ConX-IP
SOHO |
ConX-IP
Premium |
Auto
Attendant
|
| Account/Authorization
Codes |
|
x |
|
| Auto
Attendant |
|
|
x |
| Call Capacity Management |
|
x |
|
| Call Center |
|
|
|
| Call Park |
|
x |
|
| Call Pickup |
|
x |
|
| Customer Originated
Trace |
x |
x |
|
| Emergency Zones |
x |
x |
|
| Enhanced Outgoing
Calling Plan |
|
x |
|
| Hunt Group |
|
x |
|
| Incoming Calling Plan |
x |
x |
|
| Intercept Group |
|
x |
|
| Inventory Report |
|
x |
|
| LDAP Integration |
|
x |
|
| Music On Hold |
|
x |
|
| Outgoing Calling Plan |
x |
x |
|
| Series Completion |
|
x |
|
| Voice Messaging Group |
x |
x |
|
| Alternate Numbers |
x |
x |
|
| Anonymous Call Rejection |
x |
x |
|
| Attendant Console ** |
|
|
|
| Authentication |
x |
x |
|
| Auto Callback
(intragroup) |
x |
x |
|
| Barge-In Exempt |
|
x |
|
| Call Forwarding Always |
x |
x |
|
| Call Forwarding Busy |
x |
x |
|
| Call Forwarding No
Answer |
x |
x |
|
| Call Forwarding
Selective |
x |
x |
|
| Call Line ID Delivery
Blocking Overide* |
|
|
|
| Calling Line ID Delivery
Blocking* |
x |
x |
|
| Call Name Retreival |
x |
x |
|
| Call Notify |
|
|
|
| Call Return |
x |
x |
|
| Call Waiting |
x |
x |
|
| Carbon 12 Toolbar |
|
|
|
| Carbon 12 Reception
Console |
|
|
|
| Web Call Manager |
x |
x |
|
| Web Express |
x |
x |
|
| Directed Call Pickup |
|
x |
|
| Directed Call Pickup
w/Barge-in |
|
x |
|
| Do Not Disturb |
x |
x |
|
| External Calling Line ID
Delivery |
x |
x |
|
| Flash Call Hold |
x |
x |
|
| Flash Call Transfer |
x |
x |
|
| Flash Three-Way Call |
x |
x |
|
| Intercept User |
x |
x |
|
| Internal Calling Line ID
Delivery |
x |
x |
|
| Last Number Redial |
x |
x |
|
| Outlook Integration |
x |
x |
|
| Phone Status Monitoring |
x |
x |
|
| Priority Alert/Ringing |
x |
x |
|
| Remote Office |
x |
x |
|
| Selective Call
Acceptance |
x |
x |
|
| Selective Call Rejection |
x |
x |
|
| Sequential Ring |
x |
x |
|
| Shared Call Appearance |
|
x |
|
| Shared Call Appearance
10 |
|
x |
|
| Shared Call Appearance
15 |
|
x |
|
| Shared Call Appearance
20 |
|
x |
|
| Shared Call Appearance
25 |
|
x |
|
| Shared Call Appearance
30 |
|
x |
|
| Shared Call Appearance
35 |
|
x |
|
| Shared Call Appearance 5 |
|
x |
|
| Simultaneous Ring
Personal |
x |
x |
|
| SMDI Message Desk |
|
x |
|
| Speed Call 100 |
x |
x |
|
| Speed Call 8 |
x |
x |
|
| Voice Messaging User |
|
|
|
| Voice Portal Calling |
x |
x |
|
|
|
|
|
| Additional
Functionalities |
ConX-IP
SOHO |
ConX-IP
Premium |
Auto
Attendant |
| 3-way Calling |
x |
x |
|
| Call Forwarding Remote
Access |
x |
x |
|
| Call Forwarding Ring
Splash |
x |
x |
|
| Call Screening by Digit
Patterns |
x |
x |
|
| Call Transfer &
Blind Call Transfer |
x |
x |
|
| Calling Group ID
Delivery |
|
x |
|
| Calling Line ID Blocking
per Call |
x |
x |
|
| Calling Line ID
Configuration |
|
x |
|
| Calling Line ID Delivery
per Call |
x |
x |
|
| Calling Name Delivery |
x |
x |
|
| Cancel Call Waiting |
x |
x |
|
| Cancel Call Waiting per
Call |
x |
x |
|
| Click to Dial, Redial,
Hold, Transfer, 3-way |
x |
x |
|
| Configurable Extension
Dialing |
|
x |
|
| Configurable Feature
Code Prefix |
|
x |
|
| Configurable Feature
Codes |
x |
x |
|
| Consultation Hold |
|
x |
|
| Device Inventory |
|
x |
|
| Dial tone Connectivity |
x |
x |
|
| Distinctive Alert/Ring |
|
x |
|
| Extension Dialing |
|
x |
|
| Group Resource Inventory
Reporting |
|
x |
|
| Group Web Portal |
|
x |
|
| Loudspeaker Paging |
|
x |
|
| Moves Adds and Changes |
|
x |
|
| Personal Web Portal |
x |
x |
|
| Phone List Call log |
x |
x |
|
| Phone List Group |
|
x |
|
| Phone List Personal |
x |
x |
|
| Printable Group
Directory |
|
x |
|
| Voice Portal |
x |
x |
|
| Customizable Menu
Options |
|
|
x |
| Dial by Extension |
|
|
x |
| Dial by Name |
|
|
x |
| Holiday Schedule |
|
|
x |
| Transfer to Operator |
|
|
x |
| Record Greeting Remotely |
|
|
x |
| Record User Names |
|
|
x |
| Agent Login/Logoff |
|
|
|
| Call Queing |
|
|
|
| Multiple Call
Distribution Policies |
|
|
|
| Night Service |
|
|
|
| Outlook Contact
Integration |
|
|
|
| Overflow |
|
|
|
| Screen Pops |
|
|
|
| Statistics |
|
|
|
| Service Integration |
|
|
|
| Queue Escape |
|
|
|
| Queue Flashing |
|
|
|
| Voicemail Management |
|
|
|
| Voice Mail Integration |
|
|
|
| Voice Mailbox |
|
|
|
| Voice Message call Back |
|
|
|
| Voice message
notification |
|
|
|
| Voice message Waiting
indication |
|
|
|
| Voice messaging to
e-mail |
|
|
|
|
|
|
|
| * For Law
Enforcement purposes only. It is against FCC rules to block Caller ID except when requested by Law Enforcement. |
| ** Display
information includes name, telephony state (idle, busy, DND), number and extension of each monitored user |
To learn more about how VoiceConX can help your business take advantage of the services we offer, please contact us today.
