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InContact® > Carrier Connect

Carrier Connect Service for inContact®

Take Advantage of inContact™ While Maintaining Existing Carrier Contracts
UCN’s Carrier Connect™ solution offers cross-connect service between the UCN Intelligent Network and all other carrier networks. Carrier Connect is a solution that enables you to use inContact even if you already have current carrier contracts or are following management direction to use a specific long distance provider.

diagram

The cross-connect between UCN and the existing carrier enables UCN to accept re-directed traffic from one or more toll-free numbers. The enhanced inContact voice traffic is then directed to your site over an Intelligent-T.

The price events associated with Carrier Connect are broken out below:

Billed by UCN

Billed by Current Provider

  • Intelligent-T Non-Recurring Installation Charge
  • Intelligent-T Monthly Loop Charge (varies by location)
  • Carrier Connect Non-Recurring Setup Charge  (per T1) - $1,000
  • No additional monthly recurring charges if customer maintains $2,500 monthly technology usage revenue
  • Inbound Per Minute
  • Current Dedicated Connection
  • Outbound Per Minute

Don’t wait any longer to improve the quality of each customer contact experience and the productivity of those who handle each contact.

To learn more about how VoiceConX can help your business take advantage of the services we offer, please contact us today.

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